What Our Customers Have to Say

Since 1960, Jackson Tree Service has been serving communities across the St. Louis area. Our goal has always been to provide the highest quality tree care to these communities, and it makes us so proud when we are recognized for doing so. Below are just a few reviews we’ve received that demonstrate our position as one of the best tree services in St. Louis.

Jackson Tree Service place picture
4.7
Based on 407 reviews
RG profile picture
RG
3 weeks ago
Our experience with Jackson Tree Service went from good to bad when, in the course of cutting down a large oak tree, a branch of the tree got away from the crew. It fell and damaged the roof and actually put a hole in the roof (see photo). We were unaware of the severity of the damage at the time. Once the job was complete, a couple of guys came back with a bucket of tar. They did not knock on our door or let us know they were there. We happened to notice them walking around outside and asked them what they were doing. They said they needed to repair some shingles that had come loose during the work. The repair consisted of a makeshift patch (basically a glob of tar) that they applied to the damaged area (see photo). The hole in the previous photo was discovered under the patch by the roofer. After approximately 9 months, the patch began to leak causing damage to our ceiling (see photo). At best, the guys, who are not roofers, were diligent but inadequate in their attempted repair. At worst, they were trying to hide the severity of the damage. The owner of the company refuses to compensate us for the damage or even to admit that their crew is responsible for the damage. Before our roof started leaking, we actually thought they had done a good job. That thought quickly dissipated after we asked the company to compensate us for the damage they caused. We are extremely disappointed in Jackson Tree Service. This is no way to treat customers. Be warned that if you choose Jackson Tree Service for your work, their business model apparently includes not taking responsibility for any damage to your property.
Jenny Barfield profile picture
Jenny Barfield
3 months ago
Phenomenal service, will definitely use again and recommend to everyone!
Richard Knode profile picture
Richard Knode
4 months ago
Jackson Tree employees were professional and polite and did a great job trimming my trees. I highly recommend them to do a great job whatever they are assigned to do
Jeff Bina profile picture
Jeff Bina
4 months ago
As an owner/operator of a property management company, I must have trust in our vendors to have our company and the properties we manage in mind when they perform work. Reliable vendors are critical to keeping owners and tenants happy, and this company has consistently delivered. Their team is responsive, professional, and communicates clearly throughout the process. The work is completed safely, efficiently, and with great attention to detail. We appreciate having a vendor we can confidently rely on and would absolutely recommend them to anyone needing quality tree service.
E CF profile picture
E CF
4 months ago
We have used Jackson tree service for many years ! I highly recommend them. Mike, We’ll walk your yard with you as well as making suggestions/
Mary Beasley profile picture
Mary Beasley
2 years ago
Love this company. Professional, friendly and dedicated to their work.
W. Scott Matthews profile picture
W. Scott Matthews
2 years ago
I've used them a few different times and they've always done a great job. They are very friendly to work with.
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